Shipping and Returns
FREE Shipping on orders over $90. All orders are shipped via USPS for domestic shipments. If you are a non-continental US customer, such as Hawaii or Alaska, you can submit your order as is and we will let you know the shipping charges and get your approval before we ship. The same applies for orders to Canada which is the only international country we will ship to.
Shipping charge on domestic orders under $90 is only $4.95. Shipping charges are non-refundable.
- Orders placed on-line are shipped within 24-48 hours (if all items are available instore). If any items are not available or on back order, we will keep you updated on availability and shipping dates.
- Next-Day shipping is available for an extra charge of $34.95. Simply add the USPS Express Overnight Shipping item to your cart.
Returns must be received within 15 days of the invoice date. Items may not be accepted for refund if they have been opened, improperly stored or handled, or missing the seal wrap. ALL returns are subject to a 15% restocking fee.
QNOrganic.com – Returns Department
500 Grand Avenue Parkway, #2104
Pflugerville, TX 78660
Any damages or shortages must be reported to us within 48 hours of receipt of shipment. If damaged, keep all merchandise including the box and all packing material. We will call the shipping company to request a claim check on your damaged merchandise. Once the damaged goods are inspected, a claim will be issued and you will receive credit.